ACCESS Matters.  Disability Services/Student Accessibility Services is committed to creating and promoting a more accessible and inclusive QCC environment. We are a resource to provide access for students with disabilities. By partnering with you, we ensure students experience access in their coursework through accommodations or other outcomes.

Fall 2019 Office Information          

  Main Campus - Worcester:      
  Monday - Thursday:   8:00 am - 6:00 pm
      Friday:  8:00 am - 5:00 pm
Administration Building Room 246
    670 West Boylston St.
Worcester, MA 01606-2092
PHONE: 508-854-4471
Sorenson Video Phone: 508-502-7647
FAX: 508-854-4549
Southbridge Campus:
Monday-Tuesday 9:00am - 5:00pm
Wednesday - Friday 8:00am - 4:00pm
 Reception Area
       5 Optical Drive      
     Southbridge, MA 01550      
       PHONE:  508-453-3809    
      FAX: 508-765-5625     

Choosing Accessible Material for Your Course

Think UDL! Accessibility Assessment Toolkit

By Faculty, for Faculty

Implementing the principles of universal design in learning means anticipating the diversity of students that may enroll in your course and planning accordingly. Faculty from the University of South Carolina Upstate developed their own instructional materials for compliance.  Please see the link to their tool kit, which contains:

- Course Accessibility Checklist

- Guide to Prioritizing Captioning

- Captioning Assessment Form



Want to reduce the need for Accommodations?

Courses designed with access in mind from the outset require fewer accommodations and offer a more inclusive experience. 

The Accessibility Toolkit  offer various ideas for facilitating an accessible course experience.


Frequently Asked Questions

If a student discloses that they have a disability to me, but I never received an accommodation letter, what should I do?

You should refer the student to Disability Services.  S/he should meet with a coordinator to discuss disability related needs for all courses.  You do not need to provide the students with accommodations until they have given you an accommodation packet from the Disability Services Office.

If I provide my Powerpoint slides to every student in the class, but a student is also approved for notetaking assistance through the Disability Services, do they still require a classroom notetaker?

This depends on the student and how much information is given on the slides.  You should contact Disability Services to review.  The Disability Services Coordinator can then discuss with the student whether a classroom notetaker is still necessary.

Test Accommodation for QCC Students with Disabilities

Accessible Testing Services

By partnering with you, we ensure students experience access in their coursework through accommodations or other outcomes.  When accommodations are needed so that students with disabilities have equal access to demonstrate their knowledge, faculty must complete an Exam Checklist and submit the exam to the office 2 business days before the exam.  This can be delivered in person, or electronically clicking here: Exam Checklist

Faculty have the option:

  • Complete the checklist once and DS will use this same checklist throughout the semester if the testing conditions and parameters for the student do not change
  • Complete a new checklist for each test,  one per student or multiple students


Disability Services will email you a Test Request with the student's test reservation form. Please confirm the test date and time, and notify DS if there are updates to the test administration. 

Please contact us if you have any questions.  Thank you.




Free, Online Short Course: DEAF 101

Invisible Disabilities - Good To Know

Most disabilities are invisible: learning disabilities, medical conditions, psychological impairments, and Autism Spectrum Disorder.  Many times you may not know whether you are working with a student with a disability unless they disclose their disability to you.



Students will typically disclose their disability in one of two ways:

  • You receive  from the student an accommodation  letter prepared by our office; or
  • The student will inform you directly that s/he has a disability. 

Students are not required to tell you what their disability is and they are not required to show you any documentation of their disability.  What they need to provide you is an accommodation form from our office detailing the student’s accommodations.



The University of Washington’s Disabilities, Opportunities, Internetworking, and Technology (DO-IT) center has also put together a great list of faculty resources for working with students with disabilities including:

  • Resources from DO-IT  - Web-based publications to be printed and video presentations from DO-IT that are useful to postsecondary educators
  • Specific Disability Resources - resources related to teaching students with specific disabilities.
  • Specific Academic Activity Resources - resources for helping instructors accommodate students with disabilities in specific academic activities.
  • Knowledge Base - search the Knowledge Base for question and answers, case studies, and promising practices regarding the education and employment of students with disabilities.

In reference to Universal Design and creating access for all, California State University's Universal Design Center has created a valuable website with guides on making instructional materials accessible, web accessibility, creating math content for the web and more.  To access this resource click here.

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