The single click logon from The Q to Blackboard is not working.

If you need to log into the Blackboard website directly at any time, be sure to follow the instructions below to change your password to Blackboard if you haven't done so already: 

  1. Go to the Blackboard website.
  2. Click on the Forgot Your Password? link to the right of the Login button. 
  3. A new window will pop up. Enter your First and Last name, and your Username. Your Username is the same one you use for the portal. 
  4. Click Submit
  5. An email will be sent to your QCC email address. This email will contain a link to reset your Blackboard password. Follow the instructions to reset your password. 
  6. Navigate back to the Blackboard website, and enter your username and the new password that you just reset to log into Blackboard

If you need further assistance, please contact the IT Service Desk at 508-854-4427 or

Staff and Faculty - Password help

If you have not already done so, please enroll in SSRPM (Self Service Reset Password Management).

Bookmark the site for future use - 

If you are unable to enroll or reset your password from this site, please contact the IT Service Desk by calling 508-854-4427 or by emailing

Please visit our help site at to learn more about or get help with Office 365, Blackboard, The Q, Zoom, and other technology systems as well as technology requirements.  


!! There is no walk-in service at this time !!


For technical assistance, please contact the QCC IT Service Desk by calling 508-854-4427 or by emailing

DO  NOT send your password in any email correspondences.
DO include your name, student  ID number  (if applicable), 
phone number, and a brief description of your problem.

Hours of operation

Monday through Friday, 8:00 A.M. to 5:00 P.M.

**  Closed weekends and holidays  **

* Summer hours (June through mid-August) *

Monday - Thursday 8:00AM to 5:00PM  

Friday from 8:00AM to 12:00PM. 

  **Click here for answers to frequently asked questions about The Q **

What is The Q?

If you are a current or future student at Quinsigamond Community College, you can access your information using The Q, the Student and Faculty Portal. Think of the The Q as the gateway to the college. The portal is the one stop which allows students and faculty the ability to access their personal college information twenty-four hours a day, seven days a week, 365 days a year. The Q allows students to register for classes; pay their bill online; and view their personal information, academic record, student schedule, announcements, and calendar items.

How Do I Login to The Q?

Enter your Student ID as your Username (student ID) then your Microsoft account (same as Qmail address) and Password. The Q now utilizes universal login with your Microsoft account.

I Don't Know My Password to The Q. What Do I Do?

If you've forgotten your password to The Q (Microsoft Account) - you will reset your Microsoft password using the recovery information you set up upon initial login.  
If you having trouble and need assistance, contact the QCC IT Service Desk at 508-854-4427 or email at

How to Login Videos and Handouts

Title Description
(Viewed: 2261 times)

Learn how to use Blackboard and other programs by watching these video tutorials

(Viewed: 1945 times)

Learn how to access ThinkingStorm Online Tutoring through Blackboard by viewing this handout.


Title Description File type

Instructions for obtaining, downloading and getting technical support for O365