The following resources provide around the clock (24 hours every day) Blackboard Learn technical support for you.

Self-Help Frequently Asked Questions Image of a question mark

Submit a Request for Live Web Chat

Contact the IT Service Desk by phone

  • Call us at (508) 854-4427. Follow the prompts for Blackboard password assistance or other technical issues related to Blackboard.
  • The Blackboard student support phone line is answered around the clock (24 hours every day).
  • For Blackboard faculty support, please email with as much information as possible.