The following resources provide around the clock (24 hours every day) Blackboard Learn technical support for you.


Self-Help Frequently Asked Questions Image of a question mark


Submit a Request for Live Web Chat


Contact Help Desk by phone

  • Of course you can call us: (508) 854-4427. Follow the prompts for Blackboard password assistance or other technical issues related to Blackboard.
  • The Blackboard student support phone line is answered around the clock (24 hours every day).
  • For Blackboard faculty support please email help@qcc.mass.edu with as much information as possible.
Help with Blackboard
Current Product: Blackboard Learn 9.1 April 2014 release (Bb 9.1 April2014)
Videos made by Bb to show new features and how to use other features