Staff and Faculty - Password help?

If you have not already done so, please enroll in SSRPM (Self Service Reset Password Management).

Bookmark the site for future use - 

If you are unable to enroll or reset your password from this site, please contact the IT Service Desk by calling 508-854-4427 or by emailing

 Need Help?

Please visit our help site at or to learn more about Office 365, access Hoonuit tutorials, Blackboard, The Q, or get help with installing software.


!! There is no walk-in service at this time !!


For technical assistance, please contact the QCC IT Service Desk by calling 508-854-4427 or by emailing

DO  NOT send your password in any email correspondences.
DO include your name, student  ID number  (if applicable), 
phone number, and a brief description of your problem.

Hours of operation

Monday through Friday, 8:00 A.M. to 5:00 P.M.

**  Closed weekends and holidays  **

* Summer hours (June through mid-August) *

Monday - Thursday 8:00AM to 5:00PM  

Friday from 8:00AM to 12:00PM. 

  **Click here for answer to frequently asked questions about The Q **