Help

Need Technical Help?

As of June 5th, student email accounts have been changed to Microsoft\Outlook. All student email addresses (Microsoft account) now end with @student.qcc.edu (i.e. jsmith@student.qcc.edu).

Logging in to the Q and Blackboard now use the login address ending in @student.qcc.edu. The M365 password remains the same.

If you cannot log in, contact the QCC IT Service Desk at 508-854-4427 or help@qcc.mass.edu.

Please visit our help site at www.qcc.edu/help to learn more about Microsoft 365, Blackboard, The Q, Zoom, and other technology systems as well as technology requirements.  

Staff and Faculty - Password help

Password reset can now be completed at the Microsoft site (https://www.office.com). If you do not know your current password, you may reset it using the link in the Microsoft login window. Click here for more information.

For technical assistance, contact the QCC IT Service Desk by calling 508-854-4427 or by emailing help@qcc.mass.edu. 

 
DO include your name, student ID number (if applicable), 
phone number, and a brief description of your problem.
DO  NOT send your password in any email correspondence.
 

Hours of operation

Monday through Friday, 8:00 A.M. to 5:00 P.M.

**  Closed weekends and holidays  **

* Summer hours (June through mid-August) *

Monday - Thursday 8:00AM to 5:00PM  

Friday from 8:00AM to 12:00PM.