Help

Need Technical Help?

Students - Password and Technical assistance

Student email is powered by Microsoft\Outlook. All student email addresses (Microsoft account) now end with @student.qcc.edu (i.e. jsmith@student.qcc.edu).

Logging in to the Q and Blackboard now use the login\email address ending in @student.qcc.edu. The M365 password remains the same.

If you cannot log in, contact the QCC IT Service Desk at 508-854-4427 or help@qcc.mass.edu.

Please visit our ITSupport portal to learn more about Microsoft 365, Blackboard, The Q, Zoom, and other technology systems as well as technology requirements.  

Staff and Faculty - Password and Technical assistance

Password reset can now be completed at the Microsoft site (https://www.office.com). If you do not know your current password, you may reset it using the link in the Microsoft login window.

Go to our IT Support portal for self-help.

For technical assistance, contact the QCC IT Service Desk by calling 508-854-4427 or by emailing help@qcc.mass.edu. 

 
DO include your name, phone number, and a brief description of your problem.
DO  NOT send your password in any email correspondence.
 

Hours of operation

Monday through Friday, 8:00 A.M. to 5:00 P.M.

**  Closed weekends and holidays  **

* Summer hours (June through mid-August) *

Monday - Thursday 8:00AM to 5:00PM  

Friday from 8:00AM to 12:00PM.