Help

Need Technical Help?

Staff and Faculty - Password help

If you have not already done so, please enroll in SSRPM (Self Service Reset Password Management).

Bookmark the site for future use - https://passwordreset.qcc.edu/ 

If you are unable to enroll or reset your password from this site, please contact the IT Service Desk by calling 508-854-4427 or by emailing help@qcc.mass.edu.

Please visit our help site at www.qcc.edu/help to learn more about or get help with Office 365, Blackboard, The Q, Zoom, and other technology systems as well as technology requirements.  

 

!! There is no walk-in service at this time !!

 

For technical assistance, please contact the QCC IT Service Desk by calling 508-854-4427 or by emailing help@qcc.mass.edu. 

 
DO  NOT send your password in any email correspondences.
DO include your name, student  ID number  (if applicable), 
phone number, and a brief description of your problem.
 

Hours of operation

Monday through Friday, 8:00 A.M. to 5:00 P.M.

**  Closed weekends and holidays  **

* Summer hours (June through mid-August) *

Monday - Thursday 8:00AM to 5:00PM  

Friday from 8:00AM to 12:00PM. 
 

  **Click here for answers to frequently asked questions about The Q **