Help

Current Status

Need Technical Help?

As of June 5th, student email accounts have been changed to Microsoft\Outlook. All student email addresses (Microsoft account) now end with @student.qcc.edu (i.e. jsmith@student.qcc.edu).

Logging in to the Q and Blackboard now use the login address ending in @student.qcc.edu. The M365 password remains the same.

If you cannot log in, contact the QCC IT Service Desk at 508-854-4427 or help@qcc.mass.edu.

Please visit our help site at www.qcc.edu/help to learn more about Microsoft 365, Blackboard, The Q, Zoom, and other technology systems as well as technology requirements.  

Staff and Faculty - Password help

Password reset can now be completed at the Microsoft site (https://www.office.com). If you do not know your current password, you may reset it using the link in the Microsoft login window. Click here for more information.

For technical assistance, contact the QCC IT Service Desk by calling 508-854-4427 or by emailing help@qcc.mass.edu. 

 
DO include your name, student ID number (if applicable), 
phone number, and a brief description of your problem.
DO  NOT send your password in any email correspondence.
 

Hours of operation

Monday through Friday, 8:00 A.M. to 5:00 P.M.

**  Closed weekends and holidays  **

* Summer hours (June through mid-August) *

Monday - Thursday 8:00AM to 5:00PM  

Friday from 8:00AM to 12:00PM. 

The Q

What is The Q?

If you are a current or future student at Quinsigamond Community College, you can access your information using The Q, the Student and Faculty Portal. Think of the The Q as the gateway to the college. The portal is the one stop which allows students and faculty the ability to access their personal college information twenty-four hours a day, seven days a week, 365 days a year. The Q allows students to register for classes; pay their bill online; and view their personal information, academic record, student schedule, announcements, and calendar items.

How Do I Login to The Q?

Enter your Student ID as your Username (student ID) then your Microsoft account (i.e. jsmith@student.qcc.edu) and Password. The Q uses universal login with your Microsoft account.

I Don't Know My Password to The Q. What Do I Do?

If you've forgotten your password to The Q (Microsoft Account) - you will reset your Microsoft password using the recovery information you set up upon initial login.  

Helpful Links

Bookmarks list view Bookmarks card view

How to Login Videos and Handouts

Title Description
How to access to ThinkingStorm Online Tutoring via Blackboard
(Viewed: 2259 times)

Learn how to access ThinkingStorm Online Tutoring through Blackboard by viewing this handout.

Help Calendar

Helpful Documents

General

Instructions for obtaining, downloading and getting technical support for O365

(.pdf, 595K)
Download How to obtain O365